Return Policy
We now offer return protection for all orders called Redo, which you can purchase at checkout. If you purchase Redo with your order, your return shipping label will be covered! You can return select items** in your order for an exchange or store credit for FREE. Redo covers all items in the cart, you do not need to purchase Redo for each item.
If you choose not to buy Redo, or would like a full refund, you can still return items, but you will have to cover the cost of the return shipping label. But don't stress about logistics - we will generate your label and deduct the cost from your refund.
Free returns via Redo must follow all guidelines listed within the return policy. Returns must be initiated in the returns portal within 30 days of delivery and your items must be returned within the designated return window.
Click here to Start your Return/Exchange
To be eligible for a refund, exchange, or store credit, items must be in new condition, unwashed, and all tags attached. If you received a defective product or incorrect item in your order, you will be asked to provide details during the return process.
**Digital products, sale items, stickers, and certain made-to-order products, including embroidery items and phone cases, are not eligible for returns, refunds, or exchanges. Thank you for your understanding!
Refer to the Terms of Purchase for Physical Products, Digital Products, and Pre-Orders for more information. You may submit any further questions to support@brearlyandco.com .